物流政策

Shipping & Delivery Policy

Last updated: September 6, 2026

At Nexa Tech Gadgets, we work to make your order experience simple and transparent from checkout to delivery.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Processing time may be longer during periods of unusually high order volume, promotions, holidays, or circumstances outside our reasonable control.

2. Estimated Delivery Time

Our estimated delivery timeframe is generally:

7–15 business days

Delivery estimates are not guaranteed delivery dates. Actual delivery time may vary depending on destination, courier operations, customs procedures, weather, public holidays, and other circumstances outside our control.

3. Shipping Cost

Where free shipping is displayed or offered for an eligible order, no additional standard shipping charge will be added at checkout for that shipping option.

Any applicable charges will be displayed where relevant before completing your purchase.

4. Order Tracking

Where tracking is available, tracking information may be provided to the email address associated with your order after the order has been dispatched.

Tracking updates may take some time to appear after shipment.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or require additional arrangements.

Please contact us as soon as possible if you notice an error in your delivery information.

6. Customs, Duties & Import Charges

Depending on the destination and applicable regulations, an order may be subject to customs duties, taxes, import charges, or other fees.

Where such charges apply, responsibility for them may depend on the destination country's laws and the shipping arrangement associated with the order.

7. Delays

Delivery may occasionally be delayed due to circumstances including:

- Courier delays

- Customs processing

- Severe weather

- Public holidays

- High shipping volumes

- Incorrect delivery information

- Events outside our reasonable control

We will make reasonable efforts to assist customers when a delivery issue occurs.

8. Delivery Problems

If your order has not arrived within a reasonable period after the estimated delivery timeframe, or your tracking information indicates a delivery problem, contact us.

Email: nexatechgadgets1@gmail.com

Phone: 07076893241

Please include your order number so we can investigate the issue.

9. Contact

Nexa Tech Gadgets

Email: nexatechgadgets1@gmail.com

Phone: 07076893241

Address: No 9 Nwachukwu Lane, Ndiezenwankwo, Uruagu Nnewi, Anambra State, Nigeria.